Customer & Operations Associate
Full Time • Nashville
Love staying organized, helping customers, and keeping things running smoothly? Join our award-winning team at Signarama Nashville — where your attention to detail and customer focus make a big impact. This is a hands-on, fast-paced role where you'll assist customers, manage signage orders, and support our design and production teams. If you're reliable, proactive, and a great communicator, we'd love to meet you!
About Us : Signarama Nashville is a fast-growing sign and graphics company. Our work supports a wide range of clients — from small businesses and startups to well-known names in the music, fashion, and entertainment industries. Whether it’s a storefront, a tour backdrop, or a custom installation, our team makes it happen behind the scenes.
What You'll Do :
- Greet and assist walk-in customers, answer phone/email inquiries
- Guide customers through sign options and gather project details
- Prepare quotes, process payments, and manage order approvals
- Coordinate with our in-house design and production teams
- Occasionally assist with local deliveries or site surveys
- Keep the front of house organized and professional
- Support light marketing and administrative tasks
You’d Be a Great Fit If You:
- Are detail-oriented, professional, and great with people
- Can multitask and manage multiple orders at once
- Are comfortable using macOS (and occasionally Windows), and confident learning new software (experience with QuickBooks is a plus)
- Have strong grammar, spelling, and written communication
- Love variety and want to grow your skills in a creative industry
Perks & Benefits:
- Consistent Mon–Fri schedule, 9AM–4PM (35 hours/week), giving you your evenings and weekends free!
- Healthcare plans with $200/month employer reimbursement (eligible after 90 days, with increases based on length of employment)
- IRA or Roth IRA retirement options with 3% employer match on IRA (eligible after 1 year)
- Occasional access to client-provided perks
- Build valuable skills in sales, customer service, and operations — with opportunities to support other areas such as design and production
This is an entry-level customer and operations support role with opportunities for growth and increased responsibility based on performance and tenure.
Compensation: $20.00 per hour
At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.
Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.
Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.
Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
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