Client Account Specialist Inside Sales
Full Time • Appleton
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Signarama is the world’s largest sign and graphics franchise, helping businesses stand out with custom signage, vehicle wraps, banners, interior branding, and more. We’re looking for a Client Account Specialist (CAS) to serve as the friendly, professional first point of contact for our customers.
This is a dynamic, customer-facing role that combines front-counter sales, account management, project coordination, and light administrative support. You’ll help turn customer ideas into high-quality signage while ensuring every project runs smoothly from quote to completion. If you love people, thrive in a fast-paced environment, and enjoy seeing projects come to life, this could be a great fit!
Schedule:
Full-time position – 40+ hours per week, Monday through Friday, 8:00 AM – 5:00 PM
Schedule:
Full-time position – 40+ hours per week, Monday through Friday, 8:00 AM – 5:00 PM
Key Responsibilities
- Greet walk-in customers and answer phones with a positive, professional attitude
- Assess customer needs, provide recommendations, prepare accurate estimates, and close sales
- Create work orders, process deposits/payments, and manage invoicing and billing
- Coordinate projects with design, production, and installation teams
- Communicate timelines, updates, and changes clearly to customers
- Follow up on quotes, ensure customer satisfaction, and handle any issues promptly
- Support marketing efforts (social media content, project photos, direct mail, etc.)
- Maintain an organized, welcoming front office and showroom
- Assist with general office tasks, quality control checks, and team support as needed
Qualifications
- Previous customer service, sales, or administrative experience (sign/graphics industry experience is a plus but not required)
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Comfortable using Microsoft Office; willing to learn industry-specific software (POS, CRM, design tools)
- Ability to multitask and stay positive in a busy environment
- Reliable, team-oriented, and committed to delivering outstanding customer experiences
- High school diploma or equivalent required; some college or relevant certifications preferred
- Experience in the sign, graphics, printing, or marketing industry
- Familiarity with design software (Adobe Illustrator, Photoshop, or similar)
- Experience with CRM systems, POS software, or project management tools
- Proven sales track record (especially consultative or solution-based selling)
- Basic understanding of branding, marketing, and visual communication
- Valid driver’s license and reliable transportation
What We Offer
- Competitive hourly pay (typically $18–$26/hr depending on experience and location)
- Health, dental, and vision insurance options
- 401(k) with company match
- Paid time off and holidays
- Ongoing training and development opportunities
- Career growth potential within a large franchise network
- Fun, creative, and supportive team environment where your work is visible in the community
Signarama is an independently owned and operated franchise. This is a full-time, in-person position (Monday–Friday, daytime hours).
Ready to help businesses bring their brands to life? Apply today with your resume and a brief note about why you’d be a great addition to our team!
Compensation: $18.00 - $26.00 per hour
At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth.
Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact.
Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry.
Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
(if you already have a resume on Indeed)
Or apply here.
